ATOM designs and runs domain-specific AI platforms that turn data into precise decisions and automated actions across marketing, commerce, and operations.
Four core platforms designed to transform how businesses leverage AI across marketing, sales, commerce, and healthcare.
AI-powered customer lifecycle management and personalisation at scale
AI co-pilots for sales, service, and client advisory teams
Smart pricing, media optimisation, and demand forecasting playbooks
Healthcare co-pilot for clinical decision support and patient engagement














ATOM orchestrates LLMs and traditional AI through a composable architecture — vertical ontologies, mixed model orchestration, and always-on decisioning.
Unified customer, product, store and campaign graphs. Vertical ontologies spanning QSR, luxury, healthcare and beyond.
The intelligent core that routes each task, prompt, and API call to the optimal engine — LLMs for reasoning, traditional ML for scoring.
Fine-tuned models for ideation, copywriting, dialogue and summarisation within specific industry contexts.
LTV scoring, churn prediction, demand forecasting, dynamic pricing, recommendation engines, and reinforcement learning.
Marketing engines, co-pilots, dashboards, and automations — powered by Dynames, Exia, Impulse, and Saviour.
Proven in global markets, now expanding to ANZ, Southeast Asia, North America, and Europe.
Real results from deploying ATOM's ontology-first AI across QSR, luxury, and automotive — the world's most demanding verticals.
As McDonald's experienced rapid business expansion, ATOM deployed Dynames to orchestrate personalised engagement across 200 million+ members. The platform runs 24/7 algorithm-generated campaigns from an industry-knowledge-based strategy library, delivering the right product, content, touchpoint, and timing to each individual customer.
ATOM built a Louis Vuitton–specific ontology that encodes the maison's language — VIC collectors vs first-time gifters, icons vs seasonal highlights, daily/travel/evening missions. The Exia co-pilot empowered all CAs nationwide with personalised product recommendations, task assignments, and AI-generated client messages.
ATOM's forecasting engine combines internal data with external drivers — social media trends, weather, events, and regional platform insights. LLMs and vision models turn unstructured signals into demand features, while a two-level hierarchical reconciliation engine delivers actionable forecasts.
Proven in global markets. A dedicated team of 200+ data & tech professionals, rooted from New Zealand, now expanding globally.
Established in 2015 and headquartered in Auckland, New Zealand, ATOM is a global leader in AI-driven digital transformation. We combine proprietary data science technology with deep industry expertise to empower world-class brands in luxury retail, dining, and hospitality.
Our proven track record includes successful partnerships with global leaders like McDonald's, Starbucks, Louis Vuitton, L'Oréal, Estée Lauder, and Adidas, delivering AI-powered solutions that transform how these brands engage with millions of customers worldwide.
As we continue our global expansion, ATOM is actively pursuing strategic partnerships and opportunities across Southeast Asia, Australia, New Zealand, and beyond, bringing our proven AI technology and domain expertise to new markets worldwide.
Reach out to our team across our global offices
Auckland Office
410b, 74 Taharoto Rd
Takapuna, Auckland 0622
New Zealand
Shanghai Office
Room 05-08, 29th Floor, Lumina
No. 175, LongYao Road
Shanghai 200232, China
Post Code: 200232
Guangzhou Office
Room 1804, Tower B, Fuli Yingtai Building
No. 100, Huangpu Avenue West
Tianhe District, Guangzhou 510000
Guangdong Province, China
We focus on verticals where we have deep ontology — industry knowledge encoded as structure, with the right mix of models on top.
Member lifecycle orchestration, delivery media optimisation across 14,000+ storefronts, real-time sales forecasting, and labour scheduling.
Taste graph clienteling, CA co-pilots, personalised product recommendations, and brand-safe AI content generation for VIC engagement.
Saviour healthcare co-pilot for clinical decision support, patient engagement, and operational efficiency — the next frontier for ATOM's playbooks.
NexShare renewal co-pilots live with Auckland licensees — 71% automated clerical workload, CSAT up 11 points, deal cycle down 23%.
We are not selling generic AI. We are selling industry knowledge encoded as ontology, with the right mix of models on top — a philosophy proven in global markets, and now brought to the world.Johnny WangFounder & CEO, ATOM Intelligence
See how ATOM's ontology-first approach can deliver measurable outcomes across your organisation. Book a personalised demo with our team.